Canned Jobs are your shop's specific menu of services. When you have a canned job for a service you wish to perform, you know it's going to be right. When you estimate, Shop-Ware presents canned jobs first and ranks them according to your shop's usage (so-called "popularity") for the particular Year, Make, Model, and Engine Size of the vehicle on the RO. Therefore it's statistically likely that the service you're looking for, for that specific car, will show up first. Add it to the RO with a single click.
Shop-Ware's canned jobs also have learning built in: once created, the canned job will learn what other vehicles match it automatically, as you use it across different cars you service. Thus, Shop-Ware helps you build your shop's intellectual property - your library of service descriptions and approach - without any extra work on your part, and makes it dead simple to leverage that intellectual property to estimate quickly and accurately.
“Web-based so we no longer need a server on site. Built in estimating, integration with quickbooks, dispatching and workflow management, full featured shop management software. Customers love being able to approve work online without phone tag.”
Additional work proposed to the customer (as an upsell) Shop-Ware calls a "recommendation". Recommendations made the first time, on a repair order, are called "Current Recommendations". When the car comes in again, any recommendations that were not sold are presented again, as "Past Recommendations".
Past recommendations are:
- Unlimited in number
- Batched across as many ROs are in the vehicle's service history
- Linked back to the original RO to quickly review its context
- Presented on new ROs until they are sold or dismissed
- Priced using current labor rate and parts costs
- Reference the original price and alert you in case it's gone up or down
- Completely editable
- Able to be converted to a Canned Job
Besides saving you time, you'll never miss an opportunity to close needed repairs, keep a consistent message to your customers, and do so with the confidence that the updated estimate is accurate.